1 reviews | Active since Nov 2011
Aggressive behavior from a manager
The service we received at Virgin Active Little Falls was absolutely shocking, especially from the manager and staff! We were in the middle of our workout in the only available section of the gym when we were told to move because of a class. We made it clear that we wouldn't move, as we are also paying members with every right to use the facilities. There was no other open space available, and training on the hard floor would have risked serious injury to my legs, given the nature of my workout. Unbelievably, the manager and some of the clients became aggressive, physically removing our belongings and throwing them around! It's appalling that Virgin Active employs staff who resort to such aggressive behavior.
