Again - Bad for Business!!!

This is my second report on this topic and again after some public ******* about helping, they have sadly not. I am still R1225 out of pocket since 31/3/15 and happily billed R495 a month for my gym fees. In fact the whole ordeal has left a very very sour taste in my mouth to an extent that I cannot bear to even look at a virgin active nonetheless visit the damn gym. Please make reference to this old report: http://hellopeter.com/virgin-active-south-africa/complaints/bad-for-business-refund-os-for-5-months-***<br> I specifically told the person I spoke to that I have provided all I could to help them. This is not rocket science. Surely in south africa, if the business I work for can track transactions from 2 years back, your finance team can look into why you have not returned the card fee I paid back to my card. dont gimme ******* about a bank statement and stop dragging your feet because the next comms from me will be from the ombudsman if any and my lawyer. Please contact me immediately - your staff s dodging me and no one gives a sh*t<br> before you reply at all - check your records/my account. I assure you if you can do this for defaulters, you can do this for me!!!!