YA
Yusuf A

1 reviews | Active since Feb 2015

12 Mar 2015, 07:56

After them debiting my account more every time

I did say what happen to me with Virgin Active well that still hasn't been Fu***** sorted out until now this is the email I get from Robyn Jonathan the best part my phone was on all the time no miss calls: <br> Good afternoon Yusuf. I trust this email finds you well.<br> I have tried to touch base with you via your mobile phone but to no avail. I am sending you this mail in response to your post on Hello Peter. On behalf of Virgin Active I would like to apologise for the inconvenience caused to you. In order for me to assist you to the best of my ability, please could you advise of a suitable time for me to contact you, Monday to Friday's between 8am and 4:30pm. Kindest regards<br> Robyn I replyed and told her to call me at 1:00pm still no Fu**** call or email from them they think to apologise for taking more money every time is Fu***** ok but now here is the part that I'm really Fu***** angry with they send me an email yesterday at 3:24pm a part from it To ensure that club access is not denied, please settle the outstanding amount of<br> R574.00 as soon as possible. Where the Fu** do they see I must pay them R574.00 this ****ing matter batter be sorted out as soon as they fu***** can thank you

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply12 Mar 2015, 13:33
Official
Hello Joe A 16,

Sorry we were disconnected while we spoke. I tried calling back however seems I am not able to reach you.

I will try again so we can resolve you concerns raised and work toward a solution.

Alternatively if I'm not successful I will send you an email with further communication.

Thanks again.

Chris Morgan