1 reviews | Active since May 2014

07 Dec 2015, 13:42

Additional Contract Billing Mess

On 10 Sept 2015 I had to change my son (MICHAEL F KERSTEN) from a dependant to a Vitality Member

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply07 Dec 2015, 15:33
Official
Hello mkersten,

Thank you so much for taking my call today.

On behalf of Virgin Active please accept my sincere apologies for the level of service received.

As discussed, we await your visit this week so get the correct contract sorted and all overcharges refunded.

Kindest regards
Robyn