ZK
Zolisa K
1 reviews | Active since Jul 2011
12 Mar 2015, 11:01
Activation of my son's card
To whom it may concern <br> <br> I have been patient enough with this re activation of my son's card , I even paid 170 for them to make another card but still not winning .<br> <br> My son was denied access to v club because his card has a problem its been two months now and I think I have been patient for long <br> <br> Please attend to this situation or cancel my contract .<br> <br> For further information call me <br>
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Replies (1)
Virgin Active South Africa's replyOfficial
12 Mar 2015, 12:49Hello Zolisa,
Thank you for speaking to me today. It is with heartfelt apology that you had to face these areas of non delivery of service from our side.
I will action your concerns with the Club Management and revert back to you as discussed.
Thank you for your continued understanding while we work at a resolve to this matter.
Kind Regards
Chris Morgan
Thank you for speaking to me today. It is with heartfelt apology that you had to face these areas of non delivery of service from our side.
I will action your concerns with the Club Management and revert back to you as discussed.
Thank you for your continued understanding while we work at a resolve to this matter.
Kind Regards
Chris Morgan
Virgin Active South Africa's reply12 Mar 2015, 12:49
Official
Hello Zolisa,
Thank you for speaking to me today. It is with heartfelt apology that you had to face these areas of non delivery of service from our side.
I will action your concerns with the Club Management and revert back to you as discussed.
Thank you for your continued understanding while we work at a resolve to this matter.
Kind Regards
Chris Morgan
Thank you for speaking to me today. It is with heartfelt apology that you had to face these areas of non delivery of service from our side.
I will action your concerns with the Club Management and revert back to you as discussed.
Thank you for your continued understanding while we work at a resolve to this matter.
Kind Regards
Chris Morgan