CM
Christine M
1 reviews | Active since Sept 2015
03 Sept 2015, 08:20
Accounts
I joined the gym in July and the sales rep said I will pay 200 per month for 1 year.1st month 200 was debited and second and third month 590 was debited monthly.<br> I called the accounts they said that is the charge per month.so I went to the gym for enquiries and they say that is the charge and I joined on a false charge of 200 per month..I want to close the account now because 590 I can't not afford am told have to pay 2000 for cancellation...<br> Is it my fault that I was not told the truth.
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Replies (1)Virgin Active South Africa's replyOfficial
03 Sept 2015, 14:52Hello Zody,
Thank you so much for taking my call today.
Please accept our sincere apology for the level of service received.
Please rest assured that we will be addressing this internally.
Kind regards
Robyn
Thank you so much for taking my call today.
Please accept our sincere apology for the level of service received.
Please rest assured that we will be addressing this internally.
Kind regards
Robyn
Virgin Active South Africa's reply03 Sept 2015, 14:52
Official
Hello Zody,
Thank you so much for taking my call today.
Please accept our sincere apology for the level of service received.
Please rest assured that we will be addressing this internally.
Kind regards
Robyn
Thank you so much for taking my call today.
Please accept our sincere apology for the level of service received.
Please rest assured that we will be addressing this internally.
Kind regards
Robyn
