RN
Reshlin N

1 reviews | Active since Sept 2016

03 Apr 2017, 09:44

ACCOUNT ARREARS

<p>I joined in 2008 while I was on Discovery Vitality. All was good and well and I made use of the services for many years. I then cancelled my policy with Discovery which advertently cancelled the Vitality benefit. I no longer wanted to make use of Virign Active facilities as I moved over to Planet Fitness. I was never notified that the gym fees werw going to be shot up to over R700 a month for a gym I no longer make use of. I have not set foot in a Virgin Active for the past 3 years and I am now hounded by MBD Inc almost every single day demading money that i supposedly owe them. They themselves cannot provide me with a contract that stipulates that I owe Virgin this money. Remove me from your system because you are not getting a cent from me MBD and Virgin Active SA!</p>

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Replies (1)
RN
Reshlin N's update11 Apr 2017, 12:24
Reviewer Update

It is now a week later and Virgin is still trying to debit me. No contact was made regarding this complaint either