1 reviews | Active since Mar 2015
Accommodate Chinese people
Hi if Virgin is signing up every nationality to meet their targets and increase their profit margins.<br> It is only fair to accommodate those clients in the language that they understand.<br> How many times do Chinese get into the steam without showering, without swim suit or with a towel to sit on.<br> They just walk in do their hair in the steam and leave the place with a trail on blood behind. I feel so sorry for the cleaning staff.<br> You need a supervisor to mind the changing rooms and read the hygiene rules to steam and sauna users. As a public facility some people don't care and abuse the cleaning staff all the time. The members abuse each other as well. Please include Chinese language on your signage especially in the change rooms. You know how many of them are using the facility and they always act ******** and make an excuse as to not understanding English... Virgin do the right thing they are here and they use the facilities, you recruit them accommodate them they bring in the money.
I have tried contacting you telephonically but to no avail.
We apologise for the experience encountered.
Your concerns have been noted and will be address with the Club General Manager.
Kind regards
Robyn
I have tried contacting you telephonically but to no avail.
We apologise for the experience encountered.
Your concerns have been noted and will be address with the Club General Manager.
Kind regards
Robyn
