A very unprofessional enterprise, only focused on grabbing money, instead of delivering customer satisfaction.

I joined the gym in June, as it is the closest to my house. The sales guys are very enticing, they sold me a fantasy. Only days after joining (paying joining fees), they debited my account. I did not mind that at first. 3 weeks after that, they debited it again, this time with more than what they were supposed to (over R400 difference), so I reached out, and they said they'd call me and reverse the difference from the overcharge. We are still talk about that almost 3 months later, and no I haven't received any call back. Last month, towards month end they debited my account, and on the 3rd of this month they debited it again, when i called to report this, their representatives said they couldn't see the other debit order, despite having had sent them my bank statement with the highlighted transactions. On the 31 August I went to pay and active my account with vitality, then when I went to access the gym last weekend, i found my account inactive with no clear reason. When i called Virgin Active Customer Service yesterday, they assured they'd look into it and get back to me, in a few hours, but here I am, still waiting. I later spoke to the Gym sales manager (Glen Acres branch), who kept on insisting that i pay more money to activate my account, and I when I told him I wasn't going to pay activation fees for the 3rd time in 3 months, he hanged up the phone, talk of unprofessionalism and incompetence. Overall, I would never recommend it, its just too stressful.