A consultant's misleading cheap talk

I have a huge complaint with Virgin Active Tableview (Capetown), I signed for my membership last year and the consultant's name was Jason. I specifically told him I want a one year membership and he said yes it will be one year, I told him I am not joining a rival gym because they want me to sign 3 years and I don't want a very long membership. We signed a one year contract and last week when I wanted to go serve my notice they said no it is 2 years and if I cancel I will get a R2000 penalty. They said the head office will call me to resolve and am still wating. I want my membership cancelled with immediate effect. Firstly upon joining I asked him if they can make the deduction on the day on which I get paid and he promised that yes it will be like that he noted it on the system. The next thing a debit order goes through on the day on which I am not getting paid. This is not on. I have 2 membership for me and my husband and would really be happy if they can cancel it. The promise for head office to call me is also not fulfilled. Positive feedback will be highly appreciated.