aR
amanda R
1 reviews | Active since Jun 2014
23 Sept 2015, 16:40
a bunch of ******
Consult by the name of Reyaaz joined me up at their branch. At the time of joining told him i was on vitality and that its the 17th would have the joining fee by the 19th . because he was pressed to close the sale he explains how i could join now as a normal member . d/o will run on 1st and i should come in that week to pay the vitalility fee and i will be refuned the R345 that ran on the 1st. at no point does he tell me i forfeit this money should i not come.now they giving me hell about my refund . a bunch of ****** they are misleading customers . no giving important information that should be given. M
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Replies (1)Virgin Active South Africa's replyOfficial
23 Sept 2015, 17:03Hello AmandaRamba,
Thank you for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the level of service received.
Please rest assured that we will address this matter internally.
Kindest regards
Robyn
Thank you for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the level of service received.
Please rest assured that we will address this matter internally.
Kindest regards
Robyn
Virgin Active South Africa's reply23 Sept 2015, 17:03
Official
Hello AmandaRamba,
Thank you for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the level of service received.
Please rest assured that we will address this matter internally.
Kindest regards
Robyn
Thank you for taking my call today.
On behalf of Virgin Active I once again would like to apologise for the level of service received.
Please rest assured that we will address this matter internally.
Kindest regards
Robyn
