CW
Cathy W

1 reviews | Active since Mar 2009

19 Nov 2015, 08:17

25.67% annual increase

So virgin active has decided to increase their monthly fee for vitality members from R131 to R176.25 which is a 25.67% increase. This is absolutely ridiculous and ********* in the current economic climate and i will be cancelling both my own and my husbands memberships.

0
Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply19 Nov 2015, 09:29
Official
Hello duch19,

Thank you so much for taking my call today.

Every year Virgin Active undertakes a thorough review of the costs of doing business with the aim of minimising, as far as possible, the impact to our members. It has been a tough few years for the South African consumer and we appreciate that your hard-earned cash is just that, hard-earned.

Vitality is dropping their subsidy from 80% to 75% in 2016. This means that you will be paying for 25% of the Virgin Active membership fee and not 20% as in the past. The increased membership fee for 2016 is made up of the difference in subsidy as well as the standard increase.

The great news is that Vitality have introduced a fantastic initiative, which allows you the opportunity to get up to 100% off your gym fees in 2016. For more information, please contact Vitality directly on ***.

Please be assured that we will continue to reinvest in our Clubs. In the course of 2016 we will invest in excess of R 225m in our existing facilities and continue our initiatives around energy and water saving, while at the same time continuing to bring you innovative new classes, facilities and a world-class experience.

Kindest regards
Robyn