20 day cancellation after membership ending

My membership officially ends the end August 2015 and I called in today to cancel. The consultent (Abdul Kannemeyer) assisted me and then informed me that there was a 20 day cancellation after the contract expires. I know the contract goes to a month to month basis. I did not receive a letter from Virgin active informing me about my contract coming to an end. The consultant who sold me the membership did point out I would get a written notice a month before my membership would be auto renewed. I received no such letter. They are now enforcing the new price of R645. Abdul said an email was sent out for the new price increase. I did not get this email. I am not going to be ****** by Virgin active. I saw my contract out fairly, I did my part, I have been ill informed. 20 days was not mentioned to me at signup (i know it is in the contract) The CPA (Consumer Protection Act) requires all terms be made known to consumers before they enter into agreement and adverse terms be brought to the attention of consumers before they sign. I did not receive a letter regarding the ending of my membership, I have been waiting and It prompted me to call in. Shame on Virgin Active.