MR
Michelle R

1 reviews | Active since Feb 2015

28 May 2015, 13:06

???

Okay, where to start....<br> <br> So i joined VA in March this year. To be told that I have an outstanding amount of R3400 or odd rand. Which i said was impossible since i cancelled this contract in 2008 along with the extra month of payment as requested.<br> Long story short, it was paid. <br> <br> End of April i had an issue with my salary not being paid in time for the debit order to go off. So i went into the club, paid by card (R60 short). Now, a month later, 5 days before next payment, i get refused entry (by Phontsho) cause of my \outsanding payment"?!?!?!?! That payment was made!!! In the club via card!!! I cannot go to the bank for statements"

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Replies (1)
Virgin Active South Africa
Virgin Active South Africa's reply28 May 2015, 16:21
Official
Hello michelleroos83,

Thank you so much for taking the time to post your concerns today.

I have attempted to contact you on your mobile phone but to no avail.

I will be sending you an email requesting further information in order to assist you.

Kindest regards
Robyn