HC
Hanna C

1 reviews | Active since Nov 2024

19 Nov 2024, 11:29

Ordered Once, Never Again

If you’ve ever wondered what it feels like to pay for frustration, this shop has the ultimate package deal. Here’s my story—a heads-up for anyone thinking about buying here.

I placed an order and realized within 12 hours that I needed to cancel it. I emailed the very next day, thinking, "Canceling this before it ships should be simple, right?” Wrong. Despite my timely request, they shipped it anyway.

Now, months later, I still don’t have the product or my refund. What I do have is a string of emails promising to “follow up” and “check with logistics,” all leading to absolutely no resolution. If I hadn’t been the one sending those emails, I’d think this was a bad joke.

This was my first time buying from this store, and it’s safe to say it’ll be my last. An issue like this shouldn’t be so complicated to resolve. A refund for a canceled order shouldn’t feel like winning the lottery.

If you’re considering a purchase, I’d think twice. This shop’s inability to handle basic issues and process a refund in a reasonable timeframe speaks volumes. Take your money to a place that values its customers—and its reputation.

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