Poor Service,Dissapointed,help me Terminate My Contract Um not Up for Services like this.

Poor Services,disappointed,Bad experiences. This is the worst experience ever to say the least. For the first time using you and this is what I get?? I am always the one that has to followup with them.And the promuse to call back but dont ,Even when you try and plead with them , nothing happens. I honestly regret agreeing choosing vintage. I wish I had known you,they have deducted the money but no changes that i see but only repayments money they know when to deduct and they dont communicate