Poor, Terrible and Disgusting service

I am very very disappointed and disgusted with regards to the poor service ( Lack of service) i got yesterday 12th January 2020 at the above mentioned establishment.

I decided to take a friend to a late lunch yesterday after our church service and we arrived at the establishment and took a table for two, firstly we were welcomed by iimpukane (flies) .

Nonetheless we decided to stay and placed an order. The waitresses did not have name tags and the one who was serving us did not introduce herself so I will not be able to mention her by her name.

We wanted to order a lamb shank and we we told there's no stock so the waitress forced us to order something else because it's the same price as our initial order.

I personally asked her if they veggies are fresh as I wanted a green salad to accompany my order and she rep**** by saying she doesn't know but she will go and check and get back to me.

45 minutes later she came back with the meals , to my surprise she brought the wrong orders and we told her she took them to the back and brought different meals.

I was very shocked to see a piece of meat and two chicken wings for R210 per plate and I don't even wanna mention the state of my friend's veggies and my green salad. I didn't even touch my green salad and the waitress suggested that I give it to my friend but she refused as the veggies and salad were stale and did not look appetizing.

And then there were other people who placed orders and had to wait for more than 45 minutes without receiving their desired meals and when they were to enquirer they were told there kitchen has ran out of gas.

and I had to wait for another 30 minutes in order for the waitress to bring my bill....I even went to the bar and told the lady being the counter that the waitress will have to pay the bill herself as I was sick and tired of the terribly service i got.

She eventually came running and apologized saying even the lady being the bar counter is angry at her.

I have made a promise to myself that I would never ever to subjected to such a horribly and terribly service as a paying customer.

I have also made a promise that I will never enter those premises ever in my life.