Unhelpful

<p>When dealing with lawyers you think that they would understand that their language is not the average persons. Why then is it so difficult to provide a helpful service, especially knowing how much they get paid for a service they offering for their expertise? There are processes that they conduct on a day to day basis that is repetitive but it is often for the client something new and foreign. It cannot be that hard to upfront state/ outline was required to be signed/ paid and roughly by when. I feel there is a lot of scope for walking with the client and outlining the expectations in order to manage them much better ahead of the requests. Often delays are caused to lack of communication in a way that keeps the client in mind. These delays can have huge financial consequences as well as inconvenience when trying to plan. </p>