HN
Hardus N
1 reviews | Active since Jul 2021
20 Sept 2023, 10:58
Worst!! *****ing money!! Vindocs must fall!!!
Worst report ever!!! Vindocs is a company that *****s your money. I paid R299 for a report on my car and the report i got was first of all not 100% correct and secondly an excuse for a report. The information provided is not nearly sufficient. For a report like this, I will maybe consider spending R20, not R299. I logged a complaint, the support team (Freddy) came back to me once and from there-on forward ignoring all ways of communication. They promise to refund if the report is not what you expect, but this is definitely not true.
PEOPLE DO NOT EVEN CONSIDER THIS, THEY ***** YOUR MONEY
Helpful (0)
Replies (2)0
Replies (2)
Vindocs's replyOfficial
20 Sept 2023, 11:29Hello, Hardus.
We’re sorry to hear about your unpleasant experience with your purchase.
We have already reached out to you via email, providing a solution. While we endeavor to respond promptly, please note that our response time may occasionally extend to one business day. We appreciate your patience and understanding.
Thank you for giving the time to write the review.
We’re sorry to hear about your unpleasant experience with your purchase.
We have already reached out to you via email, providing a solution. While we endeavor to respond promptly, please note that our response time may occasionally extend to one business day. We appreciate your patience and understanding.
Thank you for giving the time to write the review.
Best regards,
Vindocs's reply20 Sept 2023, 11:29
Official
Hello, Hardus.
We’re sorry to hear about your unpleasant experience with your purchase.
We have already reached out to you via email, providing a solution. While we endeavor to respond promptly, please note that our response time may occasionally extend to one business day. We appreciate your patience and understanding.
Thank you for giving the time to write the review.
We’re sorry to hear about your unpleasant experience with your purchase.
We have already reached out to you via email, providing a solution. While we endeavor to respond promptly, please note that our response time may occasionally extend to one business day. We appreciate your patience and understanding.
Thank you for giving the time to write the review.
Best regards,
HN
Hardus N's updateReviewer Update
20 Sept 2023, 12:19Your solution to give me "credit" on another report will not suffice.
The point is your reports are insufficient, unprofessional and lacks information.
Why would I want credit on another report?!
Your website states you will refund a client if unhappy with the kind of report provided. Now you can't hold up to this?!
The point is your reports are insufficient, unprofessional and lacks information.
Why would I want credit on another report?!
Your website states you will refund a client if unhappy with the kind of report provided. Now you can't hold up to this?!
HN
Hardus N's update20 Sept 2023, 12:19
Reviewer Update
Your solution to give me "credit" on another report will not suffice.
The point is your reports are insufficient, unprofessional and lacks information.
Why would I want credit on another report?!
Your website states you will refund a client if unhappy with the kind of report provided. Now you can't hold up to this?!
The point is your reports are insufficient, unprofessional and lacks information.
Why would I want credit on another report?!
Your website states you will refund a client if unhappy with the kind of report provided. Now you can't hold up to this?!