CS
Christable S

1 reviews | Active since Mar 2013

29 Mar 2016, 10:20

No contract with VIMBA but being debited! 3 times!

Dear VIMBA management,<br> <br> I am rather dismayed that after informing you that VIMBA has incorrectly debited me in January and AGAIN in February that the debit order has gone off AGAIN in March - when I was promised it would not happen again.<br> <br> Also, it is to be noted that the \REFUND\" due to me as discussed in previous emails with VIMBA is still outstanding.<br> <br> Yet again, the bank dishonored the current debit order this morning and I now incur bank charges, let alone a bad record with my banker, which means that the amount to be refunded (hopefully soon) - will now have to be revised as follows:<br> <br> January R138 (Dishonoured payment)<br> February R328 + R50 (Honoured payment and honour charge by bank)<br> March R138 (Dishonoured payment)<br> Total: R654.00<br> <br> It is disheartening that a company of VIMBA's magnitude cannot control such incidences - and it remains oblivious to me how I can continue to debited for a contract /service I do not have with you, ESPECIALLY when I informed the VIMBA office of this on January 28th.<br> <br> I am essentially paying for someone else's security system, when I cant even afford my own.<br> <br> I still look forward to my refund as promised. I have a mountain of emails to prove this."

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