SH
Samantha H

1 reviews | Active since Oct 2013

02 Oct 2015, 14:58

UNAUTHORISED BILLING ON MY CREDIT CARD

I HAVE PREVIOUS POSTED ABOUT THIS AND THE PROBLEM IS STILL NOT RESOLVED. VILLA SIMONA HAS TAKEN MONEY FROM MY CRIEDT CARD WITH OUT MY AUTHORISATION EVEN AFTER I HAD THE FUNDS REVERSED, THE OWNER IS RUDE AND HAS AN EXTREMELY BAS ATTITUDE, I HAVE CONTACTED STD BANK AND THEY GUARANTEED THAT THE MATTER WAS RESOLVED AFTER I SENT PROOF THAT I DID NOT GIVE PERMISSION TO THIS VENDOR. TWO WEEKS AGO I WAS ADVISED BY THE ***** DEPARTMENT TO BLOCK MY CARD TO PREVENT ANY FURTHER TRANSACTIONS, BUT ON THE 01.10.2015 A TRANSACTION WENT THROUGH YET AGIAN. I AM GETTING PENALISED FOR MY ACCOUNT BEING OVER THE CREDIT LIMIT YET ITS NOT FAULT OF MINE. I WAS ALSO TOLD BY STD BANK TO CANCEL MY HOLIDAY BOOKING IN ORDER FOR THEM TO RESOLVE THIS FOR ME, WITH VILLA SIMONA WHICH I DID. NONE OF THIS HELPED, THIS VENDOR NOW HAS R7200 OF MY MONEY FOR NO SERVICE RENDERED TO ME. HOW DO I GET MY MONEY BACK FROM VILLA SIMONA AS STANDARD BANK CLEARLY HAS NO CONSISTANCY.

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