Think twice before staying here

On arriving we were given another group of peoples keys and on informing the white lady she said that she has already given us keys, yet we requested specific room requirements. Awhile later after we complained that the state and types of rooms provided were not satisfactory there was a change on her part and she then provided us with our correct keys. We then visit check and informed her of the issues and here response was \you have just arrive and all you do is complain". She had no manner of speaking and definitely is not trained in the service industry. All in all the surrounding area is lovely and the breakfast team did a good job. The management however needs to be upgraded immediately.<br> <br> Think twice before visiting this place else you will just add stress to your holiday/event."""