Poor communication

paid 50% deposit in September 2025 for a holiday booked in April 2026. In November 2025 I unfortunately had to cancel the booking. It is now the 14th of December 2025 and have still not received my deposit back. Deeply disappointed in the way things are turning out. I had daily communication before I canceled and now just ignored I would caution anyone against paying to stay here. I am being forced to get legal assistance to get my money with interest back.