Do not use Viljoen puppies home

We was looking for beagle puppies. I Google beagle puppies for sale and a lot of adverti*****ts come up. Viljoen puppies home was one of the advertisers. So I send a request. They reply to me very quickly. With questions I had to answer and all the cost with pictures of the puppy I was interested in. It was R2500 for the puppy and R700 traveled cost. So we finalized everything made the payment and they insured me that there will be no extra cost. Delivery was set and puppy was to arrive on the 3rd December. The morning of the delivery they send me a email and told me that I need to rent a electronically regulated crate for the dog because of the weather at a ridiculous price of R13500 where R13250 will be refunded after delivery but after already paying R3200 who has an extra R13500 just lying around and was the R700 not supposed to cover the transport? My husband phoned them and told them that we don't have that money and after a huge argument they said they will refund us the R3200 but its going to take 5 days. Since last Friday 4th December they didn't respond on one email and I didn't receive my refund yet. So please be careful when you use them viljoen puppies home.com