Personal belongs of a deciased

I have been calling the male ward ever since I got the sad news about the passing of my dad at victoria hospital in wynberg, I got there to collect my father's clothing and jewelry he had on when they admitted him from grootskuur hospital to victoria hospital in wynberg so I got there and they give me his jewelery but could not find the clothing tell me the person that was on duty the day my dad came to the hospital was not there and that's why they can't find my dad's clothing now my dad has passed away on the 26 of Jan 2021 and had a funeral already and still I'm waiting on his clothing from the hospital they told me they would call me on the 29th of Jan when I was there and they only give me the jewelery but they never called me back I'm real disappoint that I have to wait for them to give my dads stuff and not the very moment affter his passing we as a family already is dealing with out lost and now this still happen where they can't find my dad's clothing or don't even have the odesity to call us regards to his clothing