RL
Ronald L

1 reviews | Active since Oct 2020

04 Jul 2024, 12:01

Extremely Poor Service from VIC Legacy Auto

I bought a vehicle with them; it was having more than 5 fault. Worse part was, it smokes when you start the Vehicle and after that smoke stop. I did take a video and show them after i picked up the vehicle. I gave them my vehicle, they need it for 7 days to fix, but they did not fix anything even one problem on the vehicle. Gerhard just says" sorry if it is not broken, they will not fix". it's their company policy. If the car is smoking and they can't see broken parts they can't fix. Be carefully with this dealership. Six-month warranty we pay, it's useless

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Replies (1)
Inyanga Trading 304 T/A Vic legacy auto
Inyanga Trading 304 T/A Vic legacy auto's reply17 Sept 2024, 15:46
Official
Client complained about noise and rattles in the vehicle, vehicle was checked by a RMI workshop  and sent to Dekra inspection again. All passed but client was expecting a new car bearing in mind its a 2012, 12 years old.  Client drove 4000km before returning to  Vic Legacy Auto.
All vehicles BOUGHT FROM VIC LEGACY AUTO COMES  WITH A FREE 2 YEAR UNLIMITED KILOMETRES WARRANTY FREE.  Tcs Apply.