Complete disregard for the customer and irate staff

<p>I have been to Vic Bay 3 times in this past month and experience went from moderate reception to extremely bad. Besides the male manager and 1 receptionist, the rest are all rude, impolite and have a bad attitude. They have their own inappropriate conversations infront of the customers, one of them even swore infront of me. Then I was left to wait for over an hour as they couldnt assist me due to some technical errors on their side. They made no effort to even try and asist me in another manner. The lady who dealt with the accounts was the worst as she spoke to me condescendingly and even raised her voice in an irratable manner as she couldnt resolve a problem I had regarding my credit that I had with them. I left there feeling utterly humiliated and belittled! Will not conduct business there again! I am not usually one to complain and am usually very patient, this is one instance where I have to complain! Extremely bad service!</p>