Viator
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Viator
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
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Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Reg S
1 reviews | Active since Jun 2015
6 Jan 2026, 12:03
Useless App ever
***: why can the confirmation email display the barcode for the bus driver to scan? The has a link to vow the barcode, the link opens a website, which asked if you want to open the barcode in apple mail, upon clicking it it open the confirmation e-mail, and the circus goes on and on. There is no convenience in using this app. I can only hope my Robin Island trip doesn’t follow the same logic
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Reg S
1 reviews | Active since Jun 2015
6 Jan 2026, 12:03
Useless App ever
***: why can the confirmation email display the barcode for the bus driver to scan? The has a link to vow the barcode, the link opens a website, which asked if you want to open the barcode in apple mail, upon clicking it it open the confirmation e-mail, and the circus goes on and on. There is no convenience in using this app. I can only hope my Robin Island trip doesn’t follow the same logic
0
Replies (0)MP
Marscha P
1 reviews | Active since Apr 2021
27 Dec 2025, 18:07
Bad! Please refund us our money!!
We bought 2 fast track cable car tickets for Tafelberg cablecars through Viator. We received our tickets at 1am the morning of our booking at 10am. When requesting more information we were told "you should have already been there". This was 7:58!am. We went to the cablecars through the fast track gate only to be told the tickets bought at R1000 each (which is the price for a fast track ticket) was not fast track tickets so we need to go either wait in the 3hour queue or upgrade the tickets to fast track at the offices on site. We got to the office only to be told they cannot upgrade the one ticket since it was scanned. We upgraded the one ticket at a cost of R650 extra to the R1000paid for it and had to buy another new ticket at the R1000 fast track price. In essence, a R2000 experience ended up costing us R4750. Do NOT BOOK through this platform. Communication is poor!
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Marscha P
1 reviews | Active since Apr 2021
27 Dec 2025, 18:07
Bad! Please refund us our money!!
We bought 2 fast track cable car tickets for Tafelberg cablecars through Viator. We received our tickets at 1am the morning of our booking at 10am. When requesting more information we were told "you should have already been there". This was 7:58!am. We went to the cablecars through the fast track gate only to be told the tickets bought at R1000 each (which is the price for a fast track ticket) was not fast track tickets so we need to go either wait in the 3hour queue or upgrade the tickets to fast track at the offices on site. We got to the office only to be told they cannot upgrade the one ticket since it was scanned. We upgraded the one ticket at a cost of R650 extra to the R1000paid for it and had to buy another new ticket at the R1000 fast track price. In essence, a R2000 experience ended up costing us R4750. Do NOT BOOK through this platform. Communication is poor!
0
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