1 reviews | Active since Sept 2015
Selling me unwanted goods!
I am a owner of a small hairdressing salon in Woodlands Pietermaritzburg ,I had ordered from a telesales agent, ink cartridges earlier in the year .To my understanding it was a once off in which I had paid for after delivery. They then sent me another package which I had returned simply because I did not order anymore .They then called me up and told me that the deal was two packages ,I argued with the lady telling her that I made no such deal ,she told me that there must have been a misunderstanding, and that the deal is the two packages . I then just excepted and they were sent back to me I paid for it only now in august, the week after I paid I received a call from them thanking me for the payment and they will be sending e the next parcel, I told them I do not want any more of this ink that I still have the other that they had sent me , that have not used it as I am not an internet caf?'. They are insisting that I have to take it and that its part of the deal. Please can you help me as these are expensive.<br> They told me that they had a recording of our conversation and when the manager phoned me he said that they don't do voice recordings.
We do thank you for the posting and apologise for the inconvenience and level of service received.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Marius
We do thank you for the posting and apologise for the inconvenience and level of service received.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Marius
