1 reviews | Active since Feb 2016
invoicing for goods not ordered, harrassment
I was sent cartridges on promotion that i could test and if i was not satisfied with good i could return it. <br> I used the cartridges and paid for them. i never made any order with the company and they sent me more cartridges on delivery which i used and paid for. i eventually asked them to close the account because i do not need the cartridges anymore. then they say i made an arrangement for 100 cartridges which i did not do. so i told them i want to cancel it, but then they say i must pay a fee of R250.00 per invoice and additional 25% of each invoice. but then they tell me it is the last order to be sent then the account will be cancelled once payment is made. a few months later its back to the same story. Telling me that i must receive a letter of closure of account. so i paid the final invoice and i received a letter for closure of account but i am still getting called about cartridges<br>
We do thank you for the posting and apologise for the inconvenience and level of service received.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Marius
We do thank you for the posting and apologise for the inconvenience and level of service received.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Marius
