Viagogo commit *****

www.viagogo.com has committed ***** and even when exposed their staff embellish this terrible behavior.

At what point do you say enough is enough? It is sad that we live in a time where there is no customer service and downright abuse take place. My son really wanted to go to our local music festival called Spashyfen as his 18th birthday gift. So I went onto viagogo's website and ordered 3 tickets. The amount displayed was R4,518.00 which is a little higher that most but I went for the tickets anyway. Once the order was placed an amount of R13,942.73 came off my account. I thought okay there is a mistake and I got hold of Viagogo and it was said to me that their terms and conditions they can not reverse or cancel this *****ulent transaction. People this company will **** you and make you go through the process of cancelling your credit card and charging them with *****. This entire process will take me a month which I believe that they rely on the fact that most people will rather just walk away. This is my sons 18th birthday gift that Viagogo are taking away. There are so many other ticket sites out there people so please let them know that this is not good behavior and do not support them. You should not have to check your statements every 2 minutes to see if you have been ******. What is sickening is when you show their management that they have taken 3 times the amount you would expect compassion and humbleness with your funds returned and the matter fixed but this is not Viagogo's policy.