1 reviews | Active since Jun 2011
Awful customer service, no help, website lies
<p>I wanted to buy a ticket to Ultra South Africa Johannesburg. By mistake I bought a ticket to the Cape Town show. Their website has a special section to sell tickets so I was no worried.</p> <p>Unfortunately when I tried the website it would not let me select this show as an option, so I clicked on the link to advise customer service (The website has a specific link in case this problem occurs).</p> <p>After three days Gmail advised the email address does not exist.</p> <p>I went on to Twitter to complain and had no response.</p> <p>I went on to Facebook and complained so they marked my comment undesireable so Facebook wont let me comment any more on their website.</p> <p>Absolutely shocking -0 and there is no direct contact details, telephone, email address etc.</p>
