Bad service delivery - VFV Attorneys

In October 2021, my neighbour bumped my vehicle. I claimed through a third party claim with Absa. VFV Attorneys was handling the case.

A settlement was reached on 23 February 2022. Payment of the settlement was supposed to be done WITHIN 30 days. After no payment was received on 23 March 2022, I contacted the office and was told payment will be done on 24 March 2022. However, no payment was received.

Phonecall after phonecall was made, messages to call me back was delivered. No feedback was received.

On 28 March a follow up was made. Feedback was promised before 16:00. Nothing received. I emailed them today and a feedback email was received stating that if the settlement is not paid in the 2nd week of April 2022, I should contact the head of department.

Do not do bussiness with them at all. They don't know what is the meaning of service delivery. They fail to honour promises.