MN
Moses N

1 reviews | Active since Feb 2015

11 Feb 2015, 16:19

ZSP PERMIT DELAYED - NO VALUE FOR MONEY

I submitted my documents on the 1st of November 2014. I was told that the permit will be out within 8-10 weeks. I was happy in mid november when l read an article that over 30000 outcomes has been adjudicated. Its now 15 weeks and there is no feedback whatsoever from VFS. CRM system generates numbers in sequence but to my surprise other people who app**** 2 weeks later got their outcomes. May you kindly advise what is happening as we have paid our hard earned cash and we are now in trouble with service providers. We cant renew any facilities at the moment. May you kindly adhere to the first in first out system other doing it haphazardly.<br> <br> I am really disheartened with this delay. Now 15 weeks no permit. We want to know our outcomes whether positive or negative rather waiting in the dark.

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Replies (1)
VFS Global
VFS Global's reply13 Feb 2015, 18:51
Official
Hello moses.nyatsanza,

Thank you for taking the time to write to us and share your feedback.

Your complaint has been forwarded to our ZSP offices in Midrand who will contact you within 2 working days.

Kind Regards,
VFS Global