cC
collin C
1 reviews | Active since May 2015
21 May 2015, 01:22
Zsp Delays
My issue here is in regard to the Zsp. Did my application in December and was told that the whole process takes 8 weeks. Until now i haven't received any word from whoever that is responsible. If i check on your tracking tab on your website it only says \your application has been forwarded to DHA". I would be glad if at least you guys speed up the process. """
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VFS Global's replyOfficial
21 May 2015, 07:13Hello blaqroots. ent,
Thank you for taking the time to write to us and share your feedback.
Please note your feedback has been forwarded to our ZSP office in Cape Town who will contact you within 2 working days.
Please note DHA aims to return applications within 8 weeks. DHA does not guarantee the outcome or the length of time an application takes to process; neither will it guarantee the return of decision within a certain timeframe. Applications are assessed individually and individual circumstances can mean processing times may vary and result in longer decision times. Therefore you are requested to wait until a decision on the application is taken.
VFS global will contact you telephonically once the outcome of your application is ready for collection.
Kind Regards,
VFS Global
Thank you for taking the time to write to us and share your feedback.
Please note your feedback has been forwarded to our ZSP office in Cape Town who will contact you within 2 working days.
Please note DHA aims to return applications within 8 weeks. DHA does not guarantee the outcome or the length of time an application takes to process; neither will it guarantee the return of decision within a certain timeframe. Applications are assessed individually and individual circumstances can mean processing times may vary and result in longer decision times. Therefore you are requested to wait until a decision on the application is taken.
VFS global will contact you telephonically once the outcome of your application is ready for collection.
Kind Regards,
VFS Global
VFS Global's reply21 May 2015, 07:13
Official
Hello blaqroots. ent,
Thank you for taking the time to write to us and share your feedback.
Please note your feedback has been forwarded to our ZSP office in Cape Town who will contact you within 2 working days.
Please note DHA aims to return applications within 8 weeks. DHA does not guarantee the outcome or the length of time an application takes to process; neither will it guarantee the return of decision within a certain timeframe. Applications are assessed individually and individual circumstances can mean processing times may vary and result in longer decision times. Therefore you are requested to wait until a decision on the application is taken.
VFS global will contact you telephonically once the outcome of your application is ready for collection.
Kind Regards,
VFS Global
Thank you for taking the time to write to us and share your feedback.
Please note your feedback has been forwarded to our ZSP office in Cape Town who will contact you within 2 working days.
Please note DHA aims to return applications within 8 weeks. DHA does not guarantee the outcome or the length of time an application takes to process; neither will it guarantee the return of decision within a certain timeframe. Applications are assessed individually and individual circumstances can mean processing times may vary and result in longer decision times. Therefore you are requested to wait until a decision on the application is taken.
VFS global will contact you telephonically once the outcome of your application is ready for collection.
Kind Regards,
VFS Global