KR
Karen R

1 reviews | Active since Oct 2017

04 Oct 2017, 14:28

ZEP renewal

The capturing of the application has been a nightmare, I have made payment and am still waiting 2 and 1/2 weeks later for an appointment. I have sent 3 emails and all they tell me is to wait 3 days and check after 2 and 1/2 weeks I am fed up, wish someone would assist with an appointment or a refund. Shocking service

0
Replies (1)
VFS Global
VFS Global's reply04 Oct 2017, 15:01
Official

Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your complaint to the relevant VFS office, who will contact you within the next 2 working days.

Kind Regards,
VFS Global

Best regards,