Yet Another Frustrating Experience with VFS Global

I had a really frustrating experience with VFS Global recently. Despite having a scheduled appointment, there was only one staff member available to handle the entire queue, which made the wait times absurdly long. What was supposed to be a quick and efficient process turned into a half-day ordeal. The lack of adequate staffing and the slow service completely ruined what should have been a straightforward visit. It was incredibly disappointing, especially considering the importance of the service they provide. Now, when we were finally called, the young lady at the front was lovely – great service, but she did not deserve to be that busy working completely alone. She deserves a raise if she is to be put under those conditions.