SM
Shimane M

1 reviews | Active since Jul 2018

18 Jul 2018, 12:23

Worst service that is ruining people's lives

Horror show going on in every sense. The online applications system that seem to be intentionally made to make applications fail. Call center that has people who seem disinterested, if they pay attention the are clueless and disrespectful. Online technical support that is never able to help! What the hell is the SA government and DoH doig with this people who are fast to take money and not deliver service? Hell man someone need to do something. This is just bull **** that is ruini g family lives!

0
Replies (2)
VFS Global
VFS Global's reply18 Jul 2018, 14:42
Official

This serves as confirmation that a VFS representative has been in contact with you.

If you have any further queries or complaints, kindly forward to ***

Kind Regards,
VFS Global

SM
Shimane M's update18 Jul 2018, 17:11
Reviewer Update
I am highly thankful to the call centre manager for the speedy response and resolution to the raised problem. I am back on track with our application. I hope Portia, the manager does not only sort out the issue but helps with working on the call centre and the technical/ online support personnel. It would make a world of difference