Visa application status outcome

Hi VFS,

I'm reaching out in a state of panic.

My partner and I submitted our Italy visa applications through VFS on July 18th, expecting a minimum 15-day and maximum 45-day processing time according to your website. However, it's now been six weeks (approaching your maximum timeline), and the status still reads as 'under process at the Consulate of Italy in Johannesburg.'

Despite multiple attempts to contact your team via phone, email, and chat, there has been no visible progress or update. Our travel date of September 17th is rapidly approaching, and I'm growing increasingly concerned and worried that it leaves little room for appeal, if needed.

To ease our anxieties, could you please provide us with a progress update on our applications and, if possible, advise when we can expect the approval outcome?"