UN
Uchenna N

1 reviews | Active since Mar 2016

03 Mar 2016, 19:47

Vfs will not refund

I mistakenly filled out the wrong visa renewal application form on the vfs website and I made a payment of R2870 on getting to their office I was made to fill out the right form and another payment of R2870 was made by credit card which was confirmed by Vfs.<br> <br> I app**** for a refund same day which happened to be on the 15th January 2016 its the 3rd of March today and I still haven't received my refund.

0
Replies (1)
VFS Global
VFS Global's reply04 Mar 2016, 06:54
Official
Hello uchenwoha2005,

Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback.

We have sent an email through the *** requesting additional information in order to resolve your complaint and you are requested to revert on the same.

Kind Regards,
VFS Global

Best regards,