VFS SENT MY PASSPORT TO INCORRECT ADDRESS!

I scheduled an appointment with VFS Los Angeles to obtain a visa through the Austria Embassy. The appointment itself was speedy and efficient. However, the documents checklist VFS provided via email was different from the documents that were requested during my appointment. For example, VFS needed 3 months of pay stubs, but their checklist didn't mention anything but bank statements. I advise applicants to bring extra supporting documents.

Here comes the bad part. Once the embassy was done processing my application and visa, VFS Los Angeles sent my passport via FedEx to an incorrect address. VFS omitted the word South in my street address, resulting in delivery of my passport to a stranger's residence 2 miles away. Fortunately, the person who received it was kind enough to drive over to my address to see if it belonged to me.

A truly unacceptable and careless mistake.