RR
Ravin R

1 reviews | Active since Nov 2018

12 Nov 2018, 10:54

VFS review

App**** for Permanent Resident 14 months ago and till now no update. Twitted on homeaffairs, called customer care numerous times, called VFS and they all says same we will escalate and get back to you. you wait for them to get back but funny they dont bother to contact you or email you with an update. it is frustrating. VFS does nothing after collecting the application. HomeAffairs says check with VFS and VFS says we been waiting on HomeAffairs. Is it rocket science deal with these things?

0
Replies (5)
VFS Global
VFS Global's reply12 Nov 2018, 14:15
Official
Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your query to the relevant VFS office, who will contact you within the next 2 working days.
 
 Kind Regards, 
 VFS Global

Best regards,

RR
Ravin R's update12 Nov 2018, 14:21
Reviewer Update
Thank you for calling me. I really appreciate if i get update on the above request.
VFS Global
VFS Global's reply13 Nov 2018, 11:31
Official
This serves as confirmation that a VFS representative has been in contact with you.If you have any further queries or complaints, kindly forward to ***

Regards 

Best regards,

RR
Ravin R's update10 Dec 2018, 10:55
Reviewer Update
I am still awaiting for the outcome? how difficult is it to check submitted docs and approve permits? is it really rocket science for them? VFS please push for update? i need to travel next month. how do i? pleas help.
VFS Global
VFS Global's reply25 Feb 2019, 08:18
Official
This serves as confirmation that a VFS representative has been in contact with you.

If you have any further queries or complaints, kindly forward to ***

Kind Regards,
VFS Global

Best regards,