VFS PATHETHIC SERVICE USELESS

Ive been struggling for the past three weeks to get an appointment for an Italy VISA. Ive managed to get an appointment in time whereby it requested a payment after the first attempt to pay the system was unavailable therefor no booking was confirmed. I spoke to Pedi from VFS global *** whereby she told me to not make any payments online - the second appointment the system requested that i make a payment whereby i contacted VFS again spoke to Prudence whereby she advised me to hold the line in order to get further information i hold the line for 20 minutes then the call dropped!!!!!!!!!!!!!!!!!!!!!!!! I got in contact with the Italy Consultate to get help whereby a very helpful lady with the name of Debora advised me to send a mail to 'Zakithi Modise' <***> needless to say i have not received anyfeedback. More over i have send numerous mails to VFS helpdesk to request help aswell as the info@visa etc absoluteley no one assist me-

THis is a matter f urgentcy it is for business travel of which the training has been booked by an international company and paid for but no one from VFS can help me with an urgent booking.

Travel dates are 5-10 June therefore we need an urgent express visa