JM
James M

1 reviews | Active since Nov 2018

26 Nov 2018, 16:23

VFS not refunding money!!!!

We originally paid for priority services on VFS website in August, however after this we changed the visa application so I cancelled our visa application (and received the refund from Visa4UK) and then requested a cancellation on VFS Global (Canada).

I received the email saying they received the cancellation/refund request on the 7th September but since then I haven't heard anything and it’s been 3 months?

I've tried logging onto our account but there is nowhere that I can see I can contact them? No number or email???

I need an update ASAP!!!!

0
Replies (2)
VFS Global
VFS Global's reply27 Nov 2018, 13:34
Official
Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your query to the relevant VFS office, who will contact you within the next 2 working days.
 
Kind Regards, 
VFS Global 
VFS Global
VFS Global's reply29 Nov 2018, 10:58
Official
This serves as confirmation that a VFS representative has been in contact with you.

If you have any further queries or complaints, kindly forward to ***

Regards.
VFS Global