SN
Siphiwo N

1 reviews | Active since May 2019

13 May 2019, 11:15

VFS MIDRAND - ZEP DELAYS VERY IRRITATING AND ANNOYING - WORSE PART DISCREPANCIES ON THE ZEP PERMITS ISSUED

I have been sent from Home affairs to ZEP Midrand , more than 10 times . I have a ZEP permit on my passport , for my surprise immigration cant pick it up in their system , it considered an invalid permit.

VFS you very , extremely ***********.Why issue invalid permits , that keeps people troubled and stuck at the port of entry.

Secondly , needed a birth certificate for my new born , cant get any , after verification by home affairs , permit is said to be invalid.

Kindly explain how these two parties work , because there is high level of incompetency, delays ,inconveniences just to state a few. Lazy , unkind group of individual not bothered by anything from their clients . We have paid our monies , why initiate something you cant handle. VERY ! VERY ! DISAPPOINTMENT I HAVE MISSED A LOT OF OPPORTUNITIES BECAUSE OF YOUR IN COMPETENCES.

0
Replies (3)
SN
Siphiwo N's update13 May 2019, 11:22
Reviewer Update
Wondering ZEP - Midrand......don't you have Quality Assurance . This is the worst delay i have had ever since i entered South Africa from year 2003 i have held work permits legitimately, not a single moment i back an ******* immigrant - So now VFS whatsapp with this new unreliable system you together with Home affairs .Kind let me know , i deceive an answer.
VFS Global
VFS Global's reply13 May 2019, 13:09
Official
Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your query to the relevant VFS office, who will contact you within the next 2 working days.
 
Kind Regards, 
VFS Global
VFS Global
VFS Global's reply15 May 2019, 06:19
Official
This serves as confirmation that a VFS representative has been in contact with you.

If you have any further queries or complaints, kindly forward to ***

Kind Regards,
VFS Global