JB
Julia B

1 reviews | Active since Apr 2013

18 May 2016, 09:47

VFS Ignore my refund 500R

<p> I request for refund on 13 February 2016 and received a letter that refund has been initiated successfully to me (TRR ***). But after 3 month no money and no response. I send 7 e-mail to VFS for explanation - no response from them. I made a call and was asking to send another e-mail...and again no response! Their financial department trying get extra money cheating people this way? Do they really think people can forget about 500R refund?? No way VFS! I want my money back!</p>

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Replies (2)
VFS Global
VFS Global's reply18 May 2016, 12:35
Official

Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback.
We have sent an email through the *** requesting additional information in order to resolve your complaint and you are requested to revert on the same.

Kind Regards,
VFS Global

VFS Global
VFS Global's reply19 May 2016, 11:55
Official

This serves as confirmation that a VFS representative has been in contact with you.

If you have any further queries or complaints, kindly forward to ***

Kind Regards,
VFS Global