VFS has a Terrible Website and Terrible Service

VFS changed their payment methods after I had already scheduled my appointment. Before, we would just pay at the VFS office on the appointment day, but now payment has to be done online. Unfortunately their system is now not even allowing me to print my appointment letter. I've contact VFS and was told to send a screenshot of the website error to the Supervisor Dikonelo M, but she has not rep**** and just ignores my emails. When I ask to talk to her i'm always told she's not in. VFS is really terrible.<br> <br> I've looked at the responses VFS gives on Hello Peter and it's always the same sentence, word for word: \Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your query to the relevant VFS office