VFS Global South africa ****** me off my funds and im sure im not the only one

<p>i applyed for a visa with them for my son they do all the process online even the payment, you cant schedule an appointment without making the payment. upon going to the appointment without even submitting my application they said to me the category was wrong i have to do a new online application and make another payment of R1350, and when i asked them what about the payment i just did for the visa you said is wrong they said that amout will be refunded to you, i asked them if we cant just transfer the same amout that i paid to the new visa that i will apply and they said NO you have to do a process of getting the refund back, and guess what submitting the refund application they said amount that will be paid to me is R500 but i paid R1350 and im still going to pay another R1350 for the new application that im not sure maybe they will find another reason again to rip me off my money, im so ****ed off were did my R850 go, and they do this a lot this is day light *******... why didnt they use the amount i had paid before...why is SA home affairs working with them anywhere... :(</p> <p> </p>