DK
Daphne K

1 reviews | Active since May 2019

15 May 2019, 18:47

VFS Global SA Refund process very Unprofessional

Ihave been waiting for my refund since February 2019. I have emailed vfs 5 times to 3 different email addresses and not even 1 has been responded to. Not even an acknowledgement of receipt. This is frustrating. The visa i app**** for was processed and i have it and i am still waiting for my refund. This is grossly unacceptable and very unprofessional and it looks so *****.

0
Replies (2)
VFS Global
VFS Global's reply16 May 2019, 09:21
Official
Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your query to the relevant VFS office, who will contact you within the next 2 working days.
 
Kind Regards, 
VFS Global
VFS Global
VFS Global's reply17 May 2019, 07:09
Official
We would request you to check your email for further communication from our officials.

Kind Regards, 
VFS Global