PG
Phillip G

1 reviews | Active since Aug 2011

20 Nov 2018, 17:17

VFS Global - no refund forthcoming

On 21 September 2018 I was told that I would receive a refund within 30 days for an appointment that I cancelled. It is now 60 days since 21 September and despite my emails querying my refund, I have had no response and no refund.

0
Replies (3)
VFS Global
VFS Global's reply21 Nov 2018, 12:15
Official
Thank you for writing to us and sharing your feedback. Please be assured that we value your feedback and have submitted your query to the relevant VFS office, who will contact you within the next 2 working days.

Kind Regards, 
VFS Global

Best regards,

VFS Global
VFS Global's reply22 Nov 2018, 12:24
Official
We would request you check your email for further details as our officials are trying to contact you.

Kind Regards, 
VFS Global 

Best regards,

PG
Phillip G's update22 Nov 2018, 17:21
Reviewer Update
I must apologise - I did actually receive a refund on 17 October 2018 which I did not notice in my bank account.